Fieldcode Manual

Tip: You can use filters for better results

Last updated:April 8, 2024

Customer Portal ticket statuses

Copy the URL link to this section to share
Ticket Progress StatusExplanation
Ticket ReceivedThe ticket arrived inside Fieldcode Work Place.
Ticket SchedulingThe ticket has been scheduled by the dispatcher.
Ticket DispatchedThe ticket arrived on the engineer's device.
On Route to YouThe engineer is currently driving to the customer location.
Arrived OnsiteThe engineer arrived onsite and starts solving the the ticket.
Visit CompletedThe engineer visit has been completed by the engineer.
ClosedThe ticket has been closed.
Was this topic helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
5
How can we further improve this topic?
Please submit the reason for your vote so that we can improve this topic.
Tags:
Navigation