Fieldcode Manual

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Ticket Progress StatusExplanation
Ticket ReceivedThe ticket arrived inside Fieldcode Work Place.
Ticket SchedulingThe ticket has been scheduled by the dispatcher.
Ticket DispatchedThe ticket arrived on the engineer's device.
On Route to YouThe engineer is currently driving to the customer location.
Arrived OnsiteThe engineer arrived onsite and starts solving the the ticket.
Visit CompletedThe engineer visit has been completed by the engineer.
ClosedThe ticket has been closed.
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