Welcome to the Fieldcode Manual

Type a term in the box to instantly list helpful topics. Category filters help to narrow down search results.

You are able to share tickets with colleagues by clicking send filtered query link button  inside the Ticket Pool.

  1. Create a query by activating the filters you want to use.
  2. Click the email button inside the Expert tab.
  3. Your email program will start with the query pre-filled.
  4. Pick a sender etc. and click on Send in your email program.
The email button can be found in the upper-right part of the Expert tab
Quick tip

The How to query tickets topic sheds light on the usage of search queries and covers a lot of examples helping you to find tickets.

Learn more about how to query tickets
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