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How to use the Tickets overview Report

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The tickets overview report displays an extensive overview of all the tickets.

The overview contains almost every data associated with a particular ticket (eg. street names, projects, categories, etc. pp.)

The tickets overview tab displays your tickets in a tabular view.

The Ticket map tab displays the tickets on a global map view.

What is the particular purpose of the Tickets overview Report?

Tickets overview tab

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You can decide for which groups, projects, and creation years you want to see ticket data.

Also, you can check out the ratio of the various ticket status to each other.

You can also adjust the width of the displayed data.

What is the particular purpose of this report?

What information can you get out of this particular report?

What does all the information stand for and how to read it?

Which related reports might be taken into consideration to get a more clear/more detailed picture of the information?

How can the report be customized using filters?

Ticket map tab

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You can decide for which groups, projects, and creation years you want to see ticket data.

Also, you can check out the ratio of the various ticket status to each other.

You can also adjust the width of the displayed data.

What is the particular purpose of this report?

What information can you get out of this particular report?

What does all the information stand for and how to read it?

Which related reports might be taken into consideration to get a more clear/more detailed picture of the information?

How can the report be customized using filters?

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