Tip: Start typing in the input box for immediate search results.
You can either drag and drop a ticket directly from the Ticket Pool onto the timeline to schedule it or use the scheduling assistant. As soon as you drag a ticket onto the Timeline, you can see if the appointment would fit by the colors that are indicated in the Timeline.
Red: Ticket placing is not suggested for this time!
Green: Ticket placing is suggested for this time!
Yellow: Ticket is outside the engineers’ working hours!