Fieldcode Manual
Tip: You can use filters for better results
-
Latest News
-
Quick Start
-
Work Place
-
-
-
- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
-
Admin Panel
-
- ServiceNow Connection
- Create Test Tickets
- Aliases Usage
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Optimizer Settings
-
- Automations Section Explained
- Workflows Usage
- What are Actions in context of workflows?
- What are Guides in context of workflows?
- What are Automations in context of workflows?
- What are Buttons in context of workflows?
- What are Appearances in context of workflows?
- Workflow Monitoring
- Automated Actions
- Conditions Settings
- Indications Settings
-
Fieldcode FMA app
-
Customer Portal
Last updated:July 18, 2024
What are the requirements for Fieldcode?
Copy the URL link to this section to share
Hardware and Software
Minimal
- Our web-based applications are designed to perform best on workstations and laptops
- To run Work place, Admin panel, and the Customer Portal please try to use at least an Intel Core i5 (7th Gen) processor or later or an AMD Ryzen R5 series processor or later
- At least 8 GB of RAM
- Browser recommendations: Firefox / Chrome / Edge / Safari
- We recommend disabling ad-blockers for our applications as some of the ad-blockers may prevent some system parts to run properly (e.g. Quick Start Walkthrough)
Recommended
- Our web-based applications are designed to perform best on workstations and laptops
- To optimally run Work place, Admin panel, and the Customer Portal you will need at least an Intel Core i5 (10th Gen) processor or later or an AMD Ryzen R5 series processor or later
- 16 GB of RAM
- Browser recommendations: Firefox / Chrome / Edge / Safari
- We recommend disabling ad-blockers for our applications as some of the ad-blockers may prevent some system parts to run properly (e.g. Quick Start Walkthrough)
Recommended browser versions
Browser | Version |
---|---|
Mozilla Firefox | 45 or later |
Google Chrome | 49 or later |
Microsoft Edge | 16 or later |
Safari | 10 or later |
Device Support
Copy the URL link to this section to share
- Work place and Admin panel are accessible from desktop devices using the browsers supported above.
- The Customer Portal and the Partner Portal are accessible from mobile devices using the browsers supported above.
- All our applications work best on displays higher than 1024×768 pixels.
Small resolutions
Errors may occur when trying to run Fieldcode applications on screens with a resolution less than 1024x768 pixels.
Fieldcode FMA app - Supported operating systems
Optimized for devices running Android or iOS, our Fieldcode FMA app.
App Name | System | Version |
---|---|---|
Fieldcode FMA app | Android | 5 or later |
Fieldcode FMA app | iOS | 15 or later |
Fieldcode FMA app - How to install on Android devices
Copy the URL link to this section to share
- On your Android device search for the Google Play Store application.
The Google Play Store application usually either on your Home screen directly or you can find it if you swipe up on your Home screen to reveal all installed applications. - Tap on the Google Play Store App.
- In the search bar of the Google Play Store type in “Fieldcode”.
- You should already see all available applications, click on the blue-colored app named Fieldcode FMA app.
- Tap on Install.
- The app should now install in the background and then show up on the Home screen.
- Tap on the Fieldcode FMA app.
- Insert your credentials, if you don’t know what to type in here check out the topic Application Login.
- You will be greeted with an Onboarding afterward which will introduce you to the application.
Fieldcode FMA app - How to install on Apple devices
Copy the URL link to this section to share
- On your Apple device search for the App Store.
The App Store is usually located on your home screen or you can find it by using the Spotlight Search or you use the App library by completely swiping to the right on your home screen and typing in “App Store” to find it. - Tap on the App Store application.
- In the search tab of the App Store type in “Fieldcode”.
- You should already see all available applications, click on the blue-colored app named Fieldcode FMA app.
- Tap on Download.
- The app should now install in the background and appear on the Home screen.
- Tap on the Fieldcode FMA app.
- Insert your credentials, if you don’t know what to type in here check out the topic Application Login.
- You will be greeted with an Onboarding afterward, introducing you to the application.
Was this topic helpful?
5 out of 5 stars
3 ratings
5 Stars | 100% | |
4 Stars | 0% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 0% |
5
Navigation