Upcoming Features

Fieldcode Manual

Tip: You can use filters for better results

Last updated:April 26, 2024

Copy the URL link to this section to share

This site features Upcoming Features* that we plan to release in the future.
Note: The final terminology of here listed features may change with release.

Expert editing options for System Connections

Admin Panel

For more complex system connection mappings, you can switch to an expert mode.

In this expert mode a python-code based mapping can be configured with all the specialities your customers may require.

Customers will be able to see the existing mappings with the code view

Customers will be able to edit the existing mappings with the code view

Customers will be able to add new mappings with the code view

Private views

Work place

We're planning to introde private views where users can create their own views to their preference soon. Those views will only be visible for the users themselves.

The View Editor will soon be called View Designer

There will be three different view levels introduced

There will be a differentiation between global, account, and private views

Scheduling assistant additions

Work place

We plan to introduce a feature where you will be able to check multiple days engineer availability upfront.

This upcoming feature will help you in better preventing possible overlaps on the Timeline for parallel updates.

The Scheduling assistant will display skill and part availability related information as well

Info message system will be also improved

Icon and info tooltip for engineers missing mandatory skill requirement will be introduced

Info tooltip for unavailable engineer icon, so you are consistently informed about problems

Error message in Scheduling assistant header in case no engineers have the matching skill. In this case, no matter which date is selected in the calendar, we will never provide available engineers for selection.

Info message in Scheduling assistant listing mandatory skill requirements for the ticket

No pop-up message for partner check, info message only goes in the messages section

When you're about to schedule the drag and dropped ticket to an unavailable slot, the information message syle will align to the one we already use throughout Admin panel

Online archive

Fieldcode FMA app

We plan to introduce a feature where engineers can search in all their history to find relevant information for upcoming cases.

The archive gives you access to information about historical tickets

Having access to the archive natively on the FMA app allows you to better work on upcoming tickets or follow-up tickets

Dynamic lists - bulk creation and updates via Excel upload

Admin panel

We plan to introduce a feature where bulk creation and edits will be possible by Excel upload, making the maintenance of large dynamic lists a breeze.

There will be a new option to create new lists via Excel upload for lists

Lists that are too big for manual creation are no longer an issue with the new upcoming Excel upload feature

New modes to configure dispatch groups

Admin panel

We plan to introduce the possibility to create global groups and also introduce a new mode where dispatch groups can be configured not only by map area but based on location field conditions. This makes configuring dispatch groups even more flexible, than it is already.

We plan to introduce two new area definition modes, either "map-based" or "ZIP/State/City/Country-based"

The main advantage of this exciting feature is that you gain the flexibility to choose how you want to add a location for your dispatch group

Improved automated dispatching experience

Work place

Improved change handling and better quality dispatching in automated dispatching.

Fact change handling on running optimization -> For appointment or part changes

Restarting the optimization -> On ticket ZIP code, dispatch group changes, engineer changes, and configuration changes

Other tickets could get ignored

More detailed information on appointment actions

Work place

We plan to display more detailed information on appointment actions.
Not only the last user who made changes on the appointment will be enclosed, but the type of actions as well.
This feature comes along with keeping a more fine grained history.

We are planning to extend appointment information and audit information

Having this kind of information at your fingertips can help you better understand many different ticket changes

Reoccurring absence and on-call duty management

Admin panel

We plan to introduce the possibility to maintain reoccurring absences and on-call duty slots.

This feature will help to eliminate the need of entering reoccurring absences manually

This feature adds convenience when it comes to the configuration of absences

Improved working hours management

Admin panel

We plan to introduce the possibility to set different working hours for different periods.

This feature will allow to configure multiple time periods for working hours in a single day and will allow to define working hours for specific time periods

This will open up the possibility for a very fine definition of working hours

Grouping of filter conditions

Admin panel

We plan to introduce a grouping of filter conditions. This will allow you to use more complex filter conditions throughout the Admin panel.

With brackets you will have way more options to customize conditions

Workflow designer

Admin panel

We plan to introduce the possibility that you can configure your own workflows inside the Admin panel.

With our full-featured workflow designer, you can take Fieldcode customization to the next level

This feature truly sets the basis for a next level dynamic Fieldcode experience

We are really thrilled to see what our customers will be able to do and achieve with own designed workflows

Custom themes

Admin panel

We plan to introduce the possibility that you can customize typography, colors and buttons' visuals.

This feature also sets a solid basis for a next level dynamic Fieldcode experience

We are really thrilled to see what our customers will be able to do and achieve with own designed themes

AI supported helper

Work place, Admin panel

We plan to offer AI enhanced search in our applications to even better support users and delight our customers with useful and matching help recommendations.

Everybody is amazed by what AI can do and we are thrilled to explore where it can benefit our customers

This trend hasn't passed us by, therefore we are actively looking and constantly evaluating for useful implementations of artificial intelligence

Proactively inform users on processing issues

Work place

Users will be proactively informed if we encounter any processing issue on dispatch groups or tickets (e.g. workflow or optimization)