Tip: You can use filters for better results
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Quick Start
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Work Place
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- How to schedule tickets
- How to search for tickets
- How to query tickets
- How to filter for tickets
- How to use the Ticket Clipboard tab
- How to grab/ungrab tickets
- How to link & unlink components together
- How to download ticket data as a excel sheet
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- How to use the Optimizer
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- How to lock/unlock tickets
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- How to manually reschedule PUDOs
- How to show tickets on Map
- How to manage availabilities
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- How to move tickets back to the Ticket Pool
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- How to manage parts
- How to assign/unassign tickets to/from partners
- How to use the Interaction buttons
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Admin Panel
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- How to connect with ServiceNow
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- What is the Process menu?
- What does workflow mean?
- What are appearances in context of workflows?
- What are buttons in context of workflows?
- What are automations in context of workflows?
- What are guides in context of workflows?
- What are actions in context of workflows?
- How to create & edit projects
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Fieldcode FMA app
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- Fieldcode FMA app
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Customer Portal
How to resize components
You can adjust the size of individual components by intuitively dragging and dropping them from the vertical or horizontal borders.
This allows you to configure the currently used view to your needs.
For example, it could be the case that you have a lot of engineers on the Timeline and therefore you want the Timeline to display more of them while you do not need to see all the Ticket Details.
In this case, you would enlarge the Timeline component and shrink the Ticket Details component.
- Decide if you want to enlarge or shrink the component vertically or horizontally.
- Move your cursor over the border of the component.
- Drag & Drop the component to your desired spot.
- Neighboring components should adjust accordingly.
How to reset resized components
It could be the case that you are not satisfied with how you resized the components.
In this case, you can click the Reset button in the header to reset to the original view.
Please note that the button is only visible if you have previously resized components.
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