Fieldcode Manual
Tip: You can use filters for better results
-
Latest News
-
Quick Start
-
Work Place
-
-
-
- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Communications Usage
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
-
Admin Panel
-
- Process Menu Explained
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Projects Configuration
- Custom Forms Creation
- Lists Configuration
- Customer Portal Customization
- Automated Actions
- Conditions Configuration
- Indications Configuration
- Template Configuration
- Ticket Durations Configuration
- Custom Fields Configuration
- Value Sets Configuration
- SLA Profile Configuration
- Ticket Repair
-
Fieldcode FMA app
-
Customer Portal
Last updated:May 27, 2024
What are Automations?
Copy the URL link to this section to share
The Auto Destination path allows forwarding to another node if no condition applies.
Automation types
Copy the URL link to this section to share
Automation Icon | Parameter | Description |
---|---|---|
autoDestination path | This automation type moves the ticket to a certain workflow node automatically. | |
automation_conditions | This automation type moves the ticket to a certain workflow node automatically based on a condition. |
Examples
Copy the URL link to this section to share
For the root node, you always want that the ticket moves to the next node
Detailed examples
Copy the URL link to this section to share
In preparation!
Was this topic helpful?
0 out of 5 stars
5 Stars | 0% | |
4 Stars | 0% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 0% |
5
Tags:
Navigation