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Map

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The Map shows tickets and / or engineers directly on a map to give you a better overview of the ticket process.

Go to the Map and expand  the view to reveal the different map functions.

Map legend

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VisualizationExplanation
Home symbolUsually the starting point of the engineer (normally their house or base location).
Letter (A,B,C,D...)A ticket on the route of an engineer.
Number (12, 3, 18...)A cluster of tickets.
Flag symbolA ticket that needs to be resolved by an engineer.
Car symbolThe live status of the engineer (updated every 5 minutes).
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