Tip: Start typing in the input box for immediate search results.
The Map shows tickets and / or engineers directly on a map to give you a better overview of the ticket process.
Go to the Map and expand the view to reveal the different map functions.
|Home symbol||Usually the starting point of the engineer (normally their house or base location).|
|Letter (A,B,C,D...)||A ticket on the route of an engineer.|
|Number (12, 3, 18...)||A cluster of tickets.|
|Flag symbol||A ticket that needs to be resolved by an engineer.|
|Car symbol||The live status of the engineer (updated every 5 minutes).|