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What are the Ticket Details?

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The Ticket Details give you an overview of all existing data inside a certain ticket. The Ticket Details give you all important options in order to work with a ticket and allow you to work on it by providing the workflow buttons. It also displays who is assigned to the ticket, if there is a condition/indication existing and if, what the condition/indication is all about. Project details, the history of a ticket, and attachments can also be found in this component.

Opening a specific ticket in a new tab or grabbing it results in opening the Ticket Details.

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