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How to configure master groups (BETA)
You can assign dispatch groups to a master group, but it will have no other effect than improving the Analytics data just yet.
Users of Fieldcode Work Place will not see if a group is part of a master group as of now. This may change with later iterations.
Please use master groups with care, as you may impact Analytics data negatively.
- Inside the Fieldcode Admin Panel go to Dispatch -> Process.
- Click on the plus button.
- Enter a name for your new master group.
- You are now able to select this created master group from inside an item in the Dispatch groups menu.
You have a big group of dispatchers covering the whole area of Nuremberg. You don't like the merged analytics data that this bigger group produces and it was your long-term plan anyways to split the Nuremberg group into two different groups covering Nuremberg North and Nuremberg South. You, therefore, change the Dispatch Group Nuremberg and instead create the Dispatch Group Nuremberg North and Nuremberg South. Then you would create a master group called Nuremberg All. This way you would create more precise analytics data for the future, without losing old analytics data, because you did not delete groups.