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What is the Parts tab?

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  • The Parts tab is not available for every Field Service branch. The availability of the tab depends on the branch you specified during your registration.
  • There might be no permissions configured for the Parts tab. You can grant permissions for the Parts tab inside the Admin Panel -> Permissions.

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Please read the matching topic.

In this tab, you can find the details regarding parts, which are required for the intervention fulfillment. Parts are sorted by descending creation date.
Inside the Work Place go to Ticket Details → Parts
The parts tab shows an overview of all the for the ticket stored parts, lets you add, edit and delete parts/shipping info.
You can also check the shipment progress of ticket parts inside this tab by clicking on the tracking link button, in case it has been added by the dispatcher/engineer.

The Parts tab lists all ongoings with parts for the selected ticket
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