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Latest News
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Quick Start
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Work Place
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- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Communications Usage
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
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Admin Panel
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- Process Menu Explained
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Projects Configuration
- Custom Forms Creation
- Lists Configuration
- Customer Portal Customization
- Automated Actions
- Conditions Configuration
- Indications Configuration
- Template Configuration
- Ticket Durations Configuration
- Custom Fields Configuration
- Value Sets Configuration
- SLA Profile Configuration
- Workflow Monitoring
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Fieldcode FMA app
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Customer Portal
What is the Process menu?
The process configuration tab allows you to adjust aspects of the process in the Fieldcode Work Place to fit your company’s needs better. In the process configuration tab, you can configure projects, view and edit active and inactive forms, configure Automated Actions which trigger certain events while the workflow moves on, setup conditions and indications that should be displayed depending on your needs, configure email templates for end users or other affected persons and setup durations for a ticket to make the overall process more effective.
Expand the menu inside the Fieldcode Admin Panel by clicking the expand arrow in the Navigation button or clicking directly on the Process symbol
to reveal all options of Process Configuration.
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