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How to complete the driving phase

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The Drive tab presents you with already passed driving time, end user contact options,
a Start Navigation button (helping you to navigate with Apple Maps/Google Maps),
a Pause button which stops the timer,
and an I arrived at location button which will let you move the ticket to the appointment phase.

How to start the drive

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The drive button starts the drive and lets the system know that you started driving to your destination.

How to pause the drive

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The Pause button will stop the drive timer.

How to announce arrival at the destination

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Let’s assume you arrived at the end user’s location.
Then it’s time for the Appointment phase.

  1. Tap the I arrived at location button to initiate the appointment phase.
  2. Tap on Yes again to confirm.
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