Fieldcode Manual

Tip: You can use filters for better results

The next phase of resolving a ticket on the field is the Driving phase.

  • The Driving phase is utilized to track driving times.
  • You can navigate to your next destination by tapping on the destination arrow.
  • You can pause the Driving phase.
  • You can end the Driving phase.
After resolving the Driving phase you can proceed to the Appointment phase.

The drive button starts the drive and lets Work Place know that the driving phase to the ticket location has been initiated. The status inside FMA will change to status Driving.

  1. Tap on the appointment you want to resolve.
  2. Tap on the Drive button at the top.
Starting the Drive
  1. Tap on the appointment you want to resolve.
  2. Tap on the Pause button at the top.
Pausing the Drive
FMA Application and Maps App
  • You can switch between the FMA App and your Maps App anytime.
  • The FMA App and the Maps App will by default continue to run in the background.
  1. Tap on the appointment you want to resolve.
  2. Tap on the Drive button at the top.
  3. Tap on the destination arrow.
  4. Your navigation app should launch allowing you to navigate to your location.
Navigating to the appointment

Let’s assume you arrived at your ticket location.
Then it’s time to proceed over to the Appointment phase.

  1. Tap on the appointment you want to resolve.
  2. Tap the Arrived button to finish the driving phase and initiate the appointment phase.
Arriving at the location
Was this topic helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
5
How can we further improve this topic?
Please submit the reason for your vote so that we can improve this topic.
Navigation