Welcome to the Fieldcode Manual
Tip: Start typing in the input box for immediate search results.
-
Quick Start
-
- What is Fieldcode?
- Definitions
- What are tickets, projects and workflows?
- How to log in to Fieldcode
- What is the Fieldcode Support Panel?
- What are components?
- What are views?
- How the ticket statuses are defined
- How the ticket colors are defined
- How the Map colors are defined
- Frequently Asked Questions
- Setting up Fieldcode
-
-
Release Notes
-
Short Overview
-
Fieldcode Work Place
-
-
- How to customize the Ticket Pool
- How to schedule tickets
- How to search for tickets
- How to expert-search for tickets
- How to filter for tickets
- How to grab tickets
- How to link & unlink components together
- How to download ticket data as a excel sheet
- How to copy filters/queries for colleagues
- How to email filters/queries to colleagues
- How to assign/unassign tickets to partners
- How to manage spare parts
- How to show tickets on Map
- How to add tickets to the Clipboard
- How to open tickets in a new tab
-
-
- How to use the Interaction buttons
- How to use the Workflow buttons
- What is the Communications button (COMS)?
- How to use the Email button (Workflow)
- How to use the Comment button (Workflow)
- How to use the Ticket info button (Workflow)
- How to use the Remove Pending button (Workflow)
- How to cancel a ticket (Workflow)
- How to assign/unassign tickets to partners
- How to schedule tickets
- How to manage spare parts
-
Fieldcode Admin Panel
-
- What is the Process menu?
- What is the Workflows menu?
- How to create & edit projects
- Automated Actions in the overview
- How to setup custom Automated Actions
- How to setup preconfigured Automated Actions
- How to create & edit conditions
- How to create & edit indications
- How to set up email templates
- How to create & edit ticket durations
- How to create & edit custom fields
- How to create & edit custom forms
- How to create & edit value sets
- How to move stuck tickets via Ticket Workflow Monitoring
-
Fieldcode Mobile App
-
Fieldcode Customer Portal
-
Fieldcode Community
Last updated:
Parts and returns
Copy the URL link to this section to share
Maintain and monitor all spare part deliveries and returns required for the service execution.
All parts will be managed and tracked in order to ensure in-time delivery to pick-up locations.
Table of Contents