Fieldcode Manual

Tip: You can use filters for better results

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How to use the Dispatch tab

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The dispatch tab lets you look for tickets that are ready for the dispatch process. You can search for tickets and/or filter them by dispatch group. The dispatch tab basically consists of a Ddspatch groups selection drop-down and a search bar, where you can further specify tickets you want to dispatch (e.g. use a ticket reference number or a keyword).

Inside the Work Place  to the Ticket Pool →  → Dispatch

Purpose of the Dispatch tab:

  • Dispatch tab: The Dispatch tab displays your tickets that are ready for the dispatch process.
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