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How to create tickets from the sidebar

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It is possible to create new tickets directly in the Fieldcode work place. The ticket creation form can be customized per project requirements. To create a new ticket, proceed as follows:

Inside the Fieldcode work place go to the sidebar → Create ticket

After that, you select a project to which the ticket should belong.

  1. Decide it the ticket is a test ticket or not. If you check nothing the ticket will be automatically a normal ticket.
  2. Fill in the Contact block with information about your ticket contact person.
  3. Fill in the Address block with information about your ticket contact person’s location.
  4. Fill in the Device block with data about the affected device.
  5. Fill in the Delivery block.
  6. Click Save or Save & Create new.
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