Fieldcode Manual
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Quick Start
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Work Place
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- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
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Admin Panel
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- ServiceNow Connection
- Create Test Tickets
- Aliases Usage
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Optimizer Settings
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- Automations Section Explained
- Workflows Usage
- What are Actions in context of workflows?
- What are Guides in context of workflows?
- What are Automations in context of workflows?
- What are Buttons in context of workflows?
- What are Appearances in context of workflows?
- Workflow Monitoring
- Ticket Automated Actions
- Custom Object Automated Actions
- Conditions Settings
- Indications Settings
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Fieldcode FMA app
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Customer Portal
Last updated:October 22, 2024
What are Buttons?
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The button option defines the available buttons and the triggers accessible on a node.
Buttons are only visible if the target path is accessible to the current user (permissions).
Buttons are inherited from a parent to a child.
Button types
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Button Icon | Button type | Description |
---|---|---|
MAIN_ACTUATOR | Presents FMA app buttons in detail view. | |
TICKET_INFO_ACTUATOR | Presents FMA app buttons on ticket info view and is used specifically for the FMA ticket info creation. | |
WORKFLOW_BUTTON | Presents workflows buttons inside the Ticket Details of Work place. Workflow buttons can be controlled by permissions. | |
OTHER_BUTTON | Presents destinations inside the Workflow Monitoring of Admin panel. This button can trigger tickets to move to a specific node. |
Examples
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- Open a form
- Trigger a ticket to a direct node
- Trigger ticket to a deep link path
Detailed examples
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In preparation!
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