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You can easily check an engineer’s route by clicking on the corresponding engineer in the map sidebar. Clicking on the engineer will show today’s ticket route for the selected engineer. The today’s route is displayed in alphabetical order. 

You can check individual route segments and their drive time duration by clicking on the line between two route points.

The overlapping notification appears when two or more tickets cannot be displayed on the map without obstructing the total overview. It can also mean that two or more tickets are scheduled for the absolute same location.

If you see the overlapping notification you can slide between different tickets by clicking on the next or previous arrows inside the notification to move the map to the next or previous overlapping location.

Map routes are differently calculated inside the Fieldcode Work Place compared to Fieldcode Mobile Application routes, however, the order of tickets remains the same in both places. The map application inside the FMA application uses the most recent data in order to avoid traffic jams, traffic accidents, bypasses etc.

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