Welcome to the Fieldcode Manual

Tip: Start typing in the input box for immediate search results.

On this tab, you can view the structure of the integrated workflows. You can also track how many projects are using each workflow.

A workflow contains a defined set of steps available during the ticket lifecycle and determines which actions (buttons) are available for each step.

Inside the Fieldcode admin panel go to Process → Workflows

Click on a particular step by expanding the arrow to find out more about the status name of the step, available buttons of the step,
and history entries that a step creates:

  • The status name in this particular workflow step
  • The workflow buttons that are used in this particular workflow step
  • The history entry this particular step will create in this particular workflow step

You can also drill down even further to trace the sub-steps of statuses to comprehend where they connect together.

Example: A workflow step can have the sub-step cancel, but only the sub-step cancel will lead to the status COMPLETED.

Was this article helpful?
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Table of Contents