Welcome to the Fieldcode Manual
Type a term in the box to instantly list helpful topics. Category filters help to narrow down search results.
-
Quick Start
-
Latest News
-
Fieldcode Admin Panel
-
- What is the Process menu?
- What is the Workflows menu?
- How to create & edit projects
- Automated Actions in the overview
- How to setup custom Automated Actions
- How to setup pre-configured Automated Actions
- How to create & edit conditions
- How to create & edit indications
- How to set up email templates
- How to create & edit ticket durations
- How to create & edit custom fields
- How to create & edit custom forms
- How to create & edit value sets
- How to create & edit SLA Profiles
- How to move stuck tickets via Ticket Workflow Monitoring
-
Fieldcode Work Place
-
-
- How to schedule tickets
- How to search for tickets
- How to query tickets
- How to filter for tickets
- How to grab/ungrab tickets
- How to link & unlink components together
- How to download ticket data as a excel sheet
- How to copy filters/queries for colleagues
- How to email filters/queries to colleagues
- How to assign/unassign tickets to partners
- How to manage spare parts
- How to show tickets on Map
- How to use the ticket clipboard
- How to open tickets in a new tab
- How to use container tickets
-
-
- How to use the Optimizer in the Timeline
- How to schedule tickets
- How to publish tickets to engineers from the Timeline
- How to lock/unlock tickets
- How to manually reschedule PUDOs
- How to show tickets on Map
- How to manage availabilities
- How to manage subgroups
- How to display an additional time zone
- How to move tickets back to the Ticket Pool
-
-
-
Fieldcode Mobile App
-
Fieldcode Customer Portal
Last updated:
How to login to Fieldcode
Copy the URL link to this section to share
At the first login, you will be prompted to set up your password. Once the new password is set, you can start using it for the next log-ins immediately. Fieldcode Work Place and Fieldcode Admin Panel are accessed via a browser, while our Fieldcode Mobile Application is accessible via our correspondent apps in either the App Store or Google Play Store.
Label | Explanation |
---|---|
Account Name | The Account Name is in front of the Personalized URL and has been chosen when registering for Fieldcode |
Personalized URL | The personalized URL is used to access Fieldcode Work Place or Fieldcode Admin Panel via the browser bar |
The email address has been entered when registering for Fieldcode and is used for login to all applications | |
Password | The password has been entered when registering for Fieldcode and is used for login to all applications |
Account Name (marked in yellow)
Copy the URL link to this section to share

Personalized URL (marked in yellow)
Copy the URL link to this section to share

Fieldcode Work Place
- Insert the personalized URL in the browser of your choice.
- Insert your account email and password and click on Login.
Fieldcode Admin Panel
- Insert the personalized URL in the browser of your choice.
- Insert your account email and password and click on Login.
FMA Login on iOS
- Download the Fieldcode Mobile Application from the App Store.
- Insert your account email and password and click on Login.
- When prompted for an Account, insert the correspondent Account Name. This prompt usually appears when multiple accounts are linked to an email.
FMA Login on Android
- Download the Fieldcode Mobile Application from the App Store.
- Insert your account email and password and click on Login.
- When prompted for an Account, insert the correspondent Account Name.This prompt usually appears when multiple accounts are linked to an email.
Login screen for Work Place / Admin Panel

Login screen for mobile devices

SSO Login
Copy the URL link to this section to share
The SSO Login configuration is currently only possible with the help of our Support Team.
Please contact support@fieldcode.com via email if you require the SSO Login for your business.
Was this article helpful?
Tags:
Table of Contents