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Who is the engineer/technician?

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The engineer/technician resolves tickets on the field. He is responsible for the problem solution of the ticket requestor (often also referred to as a customer or end-user). The technician knows what needs to be ultimately done on the field to resolve the ticket.

Basic Technician Guide

Please open the below links in a new tab (middle-mouse-click) if you want to work on this guide step-by-step.

1 - Download the Fieldcode Mobile App for iOS or Android
-> Link
2 - Installing the Fieldcode Mobile App
3 - Login to the Fieldcode Mobile App
-> Link
4 - Mastering the "Planning" phase inside the Fieldcode Mobile App
-> Link
5 - Mastering the "Driving" phase inside the Fieldcode Mobile App
-> Link
6 - Mastering the "Appointment" phase inside the Fieldcode Mobile App
-> Link
7 - Mastering the "Report" phase inside the Fieldcode Mobile App
-> Link
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