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Fieldcode FMA app
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Customer Portal
How to configure PUDOs
PickUp-and-DropOff locations are used to temporarily store parts & goods. Engineers usually use those locations to pick up spare parts for the service delivery.
Inside the Admin panel go to Dispatch → PUDO.
Expand the menu by clicking the expand arrow in the Navigation or click directly on Dispatch to reveal all sections.
How to create & edit PUDO locations
- Click on the Plus button to open the creation form.
- Fill in the Basic and Location tabs.
1. Basic tab
- Decide if your new or existing PUDO should be set to active in the system.
- Enter a name for your new or existing PUDO.
- (Optional) – Enter a short description for your new or existing PUDO.
- (Optional) – Enter Additional Information for your new or existing PUDO.
- Enter the start time for the opening hours of the PUDO in the FROM field.
- Enter the end time of the opening hours of the PUDO in the TO field.
- (Optional) – Enter the break time of the PUDO, if there is one (eg. Lunch from 12:00 to 13:00).
It is a good practice to enter the opening hours exactly.
If your PUDO location is open for example 24x7, it is recommended to either enter 00:00 to 00:00 in the From and To fields or leave the opening hours blank.
2. Location tab
Fill in the Location form. You can either directly search and pinpoint a location on the map (Location fields will then be filled in automatically) or insert the location manually.
How to auto-search for a location
- In the search field enter an address as you would do in any other map application.
- The remaining fields will fill in automatically if the system recognizes the location.
- Click Save.
How to search for a location manually
- Insert the address of the PUDO in the address field.
- Insert the ZIP of the PUDO in the ZIP field.
- Insert the city of the PUDO in the city field.
- (Optional) Insert the state/province/region of the PUDO.
- Select the country from the drop-down, where your PUDO is located.
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