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Last updated:October 22, 2024

What are Appearances?

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The appearance defines how a ticket is presented visually. The appearance is a map of user-defined objects. An appearance object is represented by a unique key, a mode, and a value. A value represents a text/translationKey, iconName, colorName, and more. This allows you to have an object status like “NEW”, a message that can be written to a log, and more.

Appearance types

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Appearance iconAppearance typeComment
HISTORYThis appearance type defines what will be displayed in the history entry.
STATUSThis appearance type defines the status label.

Examples

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  • A status for a ticket or part
  • A log message with information
  • An iconName for a certain state
  • A collection of iconNames derived by moving over a node

Detailed examples

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In preparation!

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