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How to create & edit value sets

  • Post author:Ralph
  • Post published:September 13, 2022
  • Post category:Process

How to configure value sets Copy the URL link to this section to share With value sets, you can customize what is shown in drop downs (later not only drop…

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How to create & edit custom forms

  • Post author:Ralph
  • Post published:June 22, 2022
  • Post category:Process

How to configure custom forms Copy the URL link to this section to share The forms menu provides you with an overview of created forms for the Fieldcode work place.…

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How to add & edit partner companies

  • Post author:Ralph
  • Post published:April 29, 2022
  • Post category:Access

What are partner companies? Copy the URL link to this section to share Partner companies usually assist your regular dispatch groups by fulfilling the ticket service (usually under a subcontract). To…

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How to edit account details

  • Post author:Ralph
  • Post published:January 26, 2022
  • Post category:Access

How to configure and view account settings Copy the URL link to this section to share Under this tab you can configure account settings. You can check and edit your…

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How to create & edit PUDO locations

  • Post author:Ralph
  • Post published:January 26, 2022
  • Post category:Dispatch

How to configure PUDOs Copy the URL link to this section to share PickUp-and-DropOff locations are used to temporarily store parts & goods. Engineers will use those locations to pick…

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How to create & edit engineer skills

  • Post author:Ralph
  • Post published:January 25, 2022
  • Post category:Dispatch

How to configure skills Copy the URL link to this section to share Adding engineer skills help you to solve tickets more efficiently and helps to assign engineers to the…

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How to add & edit dispatch groups

  • Post author:Ralph
  • Post published:January 25, 2022
  • Post category:Dispatch/Quick Start for Administrators

How to configure dispatch groups Copy the URL link to this section to share Dispatch groups are used to define workforce areas for engineers, where the service can be provided.…

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How to create & edit custom fields

  • Post author:Ralph
  • Post published:January 25, 2022
  • Post category:Process

How to configure custom fields Copy the URL link to this section to share Under this tab, you can create your form fields for a personalized Fieldcode work place experience. Expand the…

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How to create & edit ticket durations

  • Post author:Ralph
  • Post published:January 24, 2022
  • Post category:Process

How to configure ticket durations Copy the URL link to this section to share Setting up ticket durations allows you to preset a time a ticket for the engineer should…

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How to create & edit indications

  • Post author:Ralph
  • Post published:January 24, 2022
  • Post category:Process

How to configure indications Copy the URL link to this section to share Indications can be set up and determined according to the project’s requirements. When a ticket contains eg.…

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