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You can manage availabilities in two ways, either from the Fieldcode Admin Panel inside Users or directly from the Timeline.
Open the context menu of a particular engineer and click on Manage availability.

Left-click on the highlighted button to open the context menu.

You can manage availabilities as follows:

  1. Click on ADD NEW AVAILABILITY in the top-right corner to freely select the time, or click on a free spot in the calendar to have the time already pre-filled.
  2. Select the availability type.
    You can choose between on-call-duty and absence.
  3. (Optional) Toggle the All day availability toggle to make the absence/on-call duty for the whole day.
  4. (Optional) Toggle the Multiple day toggle to add the new availability over a course of more days.
  5. Select a substitute from the dropdown that will fill in the position for this day.
  6. Select the matching absence type.
  7. Describe the reason for the absence.
  8. Click on SAVE.

You will see the configured absence highlighted in the Timeline at the right time frame.
Hovering over the absence will display the absence type and the time frame.

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