Welcome to the Fieldcode Manual
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Quick Start
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Latest News
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Fieldcode Admin Panel
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- What is the Process menu?
- What is the Workflows menu?
- How to create & edit projects
- Automated Actions in the overview
- How to setup custom Automated Actions
- How to setup pre-configured Automated Actions
- How to create & edit conditions
- How to create & edit indications
- How to set up email templates
- How to create & edit ticket durations
- How to create & edit custom fields
- How to create & edit custom forms
- How to create & edit value sets
- How to create & edit SLA Profiles
- How to move stuck tickets via Ticket Workflow Monitoring
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Fieldcode Work Place
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- How to schedule tickets
- How to search for tickets
- How to query tickets
- How to filter for tickets
- How to grab/ungrab tickets
- How to link & unlink components together
- How to download ticket data as a excel sheet
- How to copy filters/queries for colleagues
- How to email filters/queries to colleagues
- How to assign/unassign tickets to partners
- How to manage spare parts
- How to show tickets on Map
- How to use the ticket clipboard
- How to open tickets in a new tab
- How to use container tickets
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- How to use the Optimizer in the Timeline
- How to schedule tickets
- How to publish tickets to engineers from the Timeline
- How to lock/unlock tickets
- How to manually reschedule PUDOs
- How to show tickets on Map
- How to manage availabilities
- How to manage subgroups
- How to display an additional time zone
- How to move tickets back to the Ticket Pool
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Fieldcode Mobile App
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Fieldcode Customer Portal
Last updated:
Mobile Application
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The Fieldcode Mobile Application is suited for engineers on the field, assisting them in their daily field service assignments and reporting.
Work orders and ticket status can be tracked both, online and offline, and full documentation regarding spare parts or instructions is available.
Fieldcode Mobile Application Guide
Please open the below links in a new tab (middle-mouse-click) if you want to work on this guide step-by-step.
1 - Download the Fieldcode Mobile App for iOS or Android
2 - Installing the Fieldcode Mobile App
3 - Login to the Fieldcode Mobile App
4 - Mastering the "Planning" phase inside the Fieldcode Mobile App
5 - Mastering the "Driving" phase inside the Fieldcode Mobile App
6 - Mastering the "Appointment" phase inside the Fieldcode Mobile App
7 - Mastering the "Report" phase inside the Fieldcode Mobile App
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