About the Fieldcode Manual

Work place and Admin panel are structured as follows:

• AP/WP Header: This is the upper row of the application which contains general settings and lets you change the view (inside Work place).
• AP/WP Sidebar: This is the left row of the application which can be collapsed and expanded and contains some important main actions (like eg. ticket creation).
• WP Components: A view consists of different components which you can tailored to your specific role needs. The first view you may encounter is the Dispatch view.
• WP Tabs: Some components, in particular the Ticket Details component, are divided into different tabs so that a lot of information is visible at first glance.
• AP Menus and Sub-menus: Each setting in the Admin panel has a section above it, which in turn serves a specific purpose. For example, the Users menu is subordinate to the Account setting.
• AP Tabs: The individual settings are in turn divided into different tabs to make it easier to adjust many individual settings. For example, some menus have a “Basic” and “Advanced” tab.

So it may really help you if you know where in the app you currently are to quickly find the right help in the manual in the left navigation of the Fieldcode Manual.
Of course, we are constantly working to improve the search in the top bar nonetheless, so that it is always easy to find what you are looking for.