Admin panel – Fieldcode Manual

2023 – Admin Panel

Post author:Ralph
Post published:January 24, 2023
Post category:Updates Fieldcode Admin Panel

Release Notes for the Fieldcode Admin Panel January Copy the URL link to this section to share

How to move stuck tickets via Ticket Workflow Monitoring

Post author:Ralph
Post published:January 23, 2023
Post category:Process

How to move stuck tickets forward via Ticket Workflow Monitoring Copy the URL link to this section to share Please only fix tickets manually when you do not see workflow…

Frequently Asked Questions

Post author:Ralph
Post published:January 10, 2023
Post category:Basics Short Overview

Frequently Asked Questions Copy the URL link to this section to share In this topic, you can browse through a selection of often asked questions from our users. Beginner Questions…

What is the Fieldcode Support Panel?

Post author:Ralph
Post published:December 8, 2022
Post category:Basics

What is the Fieldcode Support Panel? Copy the URL link to this section to share The Fieldcode Support Panel, located in the bottom-right corner of our application, assists you with quick…

How to log out from the sidebar

Post author:Ralph
Post published:November 21, 2022
Post category:Sidebar

How to log out from the sidebar Copy the URL link to this section to share In the sidebar click the arrow → Logout to switch back to the Login page.

How to monitor the system connection

Post author:Ralph
Post published:October 17, 2022
Post category:Interfaces

How to monitor the system connection Copy the URL link to this section to share Inside the Fieldcode admin panel to Settings → System connection -> Interface Monitoring to open the table view.From…

How to create & edit value sets

Post author:Ralph
Post published:September 13, 2022
Post category:Process

How to configure value sets Copy the URL link to this section to share With value sets, you can customize what is shown in drop downs (later not only drop…

How to use the Optimizer

Post author:Mike
Post published:August 8, 2022
Post category:Big Picture: Optimizing tickets

What is the Optimizer? Copy the URL link to this section to share The Fieldcode Optimizer assists you in scheduling tickets in a smart way.Fieldcode Optimizer essentially affects two areas…

How to create & edit custom forms

Post author:Ralph
Post published:June 22, 2022
Post category:Process

How to configure custom forms Copy the URL link to this section to share The forms menu provides you with an overview of created forms for the Fieldcode work place.…

How to connect with ServiceNow

Post author:Ralph
Post published:May 20, 2022
Post category:Big Picture: ServiceNow

How to connect with ServiceNow Copy the URL link to this section to share With the Fieldcode-ServiceNow-Adapter, Fieldcode can be connected to ServiceNow without the need for technical knowledge.The Fieldcode-ServiceNow-Adapter…