Fieldcode Manual

Tip: You can use filters for better results

Last updated:September 5, 2023

What is the Home menu?

Copy the URL link to this section to share

The Home tab greets you with upcoming tickets. By default, it displays your tickets for today. 

The Home tab stores all your upcoming appointments and shows you the end user location of the ticket. It also tells you if a ticket has a VIP state (indicated with a star), if a ticket is a multi-ticket (ticket symbol count) and if the ticket has a condition or indication.

The moment you click on an appointment you can start to initiate the first phase of the ticket-resolving process, which is called the Planning phase.

Was this topic helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
5
How can we further improve this topic?
Please provide the reason for your vote. This will help us improve this topic.
Navigation