Tip: You can use filters for better results
-
Latest News
-
Getting Started
-
Work Place
-
-
-
- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
-
Admin Panel
-
Fieldcode FMA app
-
Customer Portal
Node Editing
In this topic, we will look at the various node editing options. In this topic, we will look at the various node editing options. In principle, you can perform the following actions on individual nodes:
- Retry Node: You can troubleshoot a problematic node by “retrying” it.
- Skip Node: You can troubleshoot a problematic node by “skipping” it.
- Check Destinations: Allows you to check all the destinations of this node.
- Create Nodes: Create a new node under the currently selected node.
- Delete Nodes: Remove the currently selected node.
A. Retrying Nodes
Coming soon!
B. Skipping Nodes
Coming soon!
C. Node Destinations
You can check node destinations in two different ways. We will go through each of both possibilities in this section.
Option 2 (Hierarchy view): You can check node destinations via the context menu of a node by clicking on the three-dots button and selecting the destinations button in the hierarchy view.
All the various node destinations will be displayed in a list.
You can directly switch to a destination by clicking on the open node button of a list item.
The Workflow designer will then automatically switch to that destination, where you can proceed with edits.
D. Creating Nodes
You can add nodes in three different ways. We will go through each of the possibilities in this section.
Option 1: The first possibility is to create a node from the Workflow designer's header. To do so, click on the plus button next to the view filter.
If the plus button is grayed out, as shown in the picture, you first have to select a node. This prompt teaches you:
New nodes are always created under a main node.
Option 2 (List view): You can create new nodes via the context menu of a node by clicking on the three-dots button and selecting the create node button.
You can then enter a name for your new node and click on the add button.
The new node will appear under the previously selected node.
Option 3 (Hierarchy view): You can create new nodes via the context menu of a node by clicking on the three-dots button and selecting the create node button.
You can then enter a name for your new node and click on the add button.
The new node will appear under the previously selected node.
E. Deleting Nodes
You can delete nodes in two different ways. We will go through each of both possibilities in this section.
Option 2 (Hierarchy view): The second possibility is to delete a node from the context menu of the hierarchy view. To do so, first select a node in the list view, click on the three-dots button, and select the delete node button.
A prompt about the consequences of deletion will appear, you can confirm your node deletion it by clicking the ok button.
0 out of 5 stars
5 Stars | 0% | |
4 Stars | 0% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 0% |