Welcome to the Fieldcode Manual
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Quick Start
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Release Notes
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Short Overview
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Work place
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- What is the Ticket Pool?
- Ticket Pool Walkthrough
- How to use the Clipboard tab
- How to use the Ticket info tab
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- What can be done in the Ticket Pool?
- How to search for tickets
- How to link & unlink components together
- How to filter for tickets
- How to fine-search for tickets
- How to download ticket data as an .xls sheet
- How to copy filters / queries for colleagues
- How to email filters / queries to colleagues
- How to customize the Ticket Pool
- How to interact with tickets
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Admin panel
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- What is the Process menu?
- What is the Workflows menu?
- How to create & edit projects
- Automated Actions Walkthrough
- How to setup Custom Automated Actions
- How to setup preconfigured Automated Actions
- How to create & edit Conditions
- How to create & edit Indications
- How to setup Email templates
- How to create & edit the ticket duration
- How to setup Custom fields
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Mobile App
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Live Tracking
Last updated:
Application Login
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At the first log in you will be prompted to set up your personal password. Once the new password is set, you can start using it for the next log ins immediately. Fieldcode work place and Fieldcode admin panel are accessed via browser, while our Fieldcode mobile application is accessible via our correspondent apps in either the App Store or Google Play Store. Be advised that you can use our mobile application only if you are assigned to the role of an engineer.
Label | Explanation |
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Account Name | The Account Name is the name in front of the URL you provide when you register for the system |
Personalized URL | The personalized URL is used to access Fieldcode work place or Fieldcode admin panel via the browser bar |
The email address you stated while registering for the system is used for logging in via the browser bar or Fieldcode mobile app and is selected while registering | |
Password | The password you stated while registering for the system is used for logging in via the browser bar or app and is selected while registering |
Fieldcode admin panel
- Insert the personalized URL in the browser of your choice.
- Insert your account email and password and click on Login.
Fieldcode work place
- Insert the personalized URL in the browser of your choice.
- Insert your account email and password and click on Login.
FMA for Apple
- Download the Fieldcode mobile application from the App Store.
- Insert your account email and password and click on Login.
- When prompted for Account, insert the correspondent Account Name.
FMA for Android
- Download the Fieldcode mobile application from the App Store.
- Insert your account email and password and click on Login.
- When prompted for Account, insert the correspondent Account Name.

Account Name
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Personalized URL
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