Fieldcode Manual

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Last updated:November 25, 2024

About the Interfaces section

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Inside the Interfaces section, you can initiate interface connections, map those connections, configure interface permissions, configure interface security configurations and monitor interface connections.

What can be configured under Systems?

  • Inside the Systems page you can register new systems and run through an easy-setup wizard.

What can be configured under Incoming Mappings?

  • On the Incoming Mappings page you can configure the the endpoint from an external system that should be connected to your system.
  • You can configure the permissions between the systems.
  • You can secure your Incoming Mapping with an API key.

What can be configured under Outgoing Mappings?

  • On the Outgoing Mappings page you can configure the trigger to the external system.
  • You can configure the mapping by utilizing the Fieldcode Python API.

What can be configured under Permissions?

  • A permission defines the interaction between the systems (e.g. Create Ticket, Update Ticket).
  • You can customize system connection permissions.

What can be configured under Security Configurations?

  • The security configuration consists of a set of selectable permissions.
  •  The API key grants access to the set.

What can be achieved inside Interface Monitoring?

  • On the Interface Monitoring page, you can troubleshoot your interface connections.
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