Fieldcode Manual

Tip: You can use filters for better results

Last updated:June 28, 2024

How to filter for tickets

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Filtering is an option inside the Expert tab. It allows you to drill down your search to either a very specific ticket or even a group of tickets.

  1. Make use of the filters you want to apply. It is not required to use all filters at once, though you can.
  2. Click on the Search button.
  3. Matching tickets should immediately appear in the list.
Adjusting the individual filters to find particular tickets or ticket-sets

  • Project drop-down filter
    You can select one or multiple projects.

  • CNI filter
    You can enter CNI number.

  • Status drop-down filter
    You can select one or multiple statuses.

  • CNE filter
    You can enter a CNE number.

  • LSDT Start filter
    You can enter a LSDT start time.

  • LSDT End filter
    You can enter a LSDT end time.

  • CNE Parent filter
    You can enter a CNE parent number.

  • Search button
    Initiates the search.

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