Fieldcode Manual
Tip: You can use filters for better results
-
Latest News
-
Getting Started
-
Work Place
-
-
-
- About Buttons
- Action Buttons
- Schedule Tickets
- Ticket Info and COMS Buttons
- Add Parts
- Assign Partners
- Remove Tickets from the Ticket Clipboard
- Inline Skill Editing
- Create Intervention Info
- Create Intervention Reports
- Cancel Tickets
- Cancel Appointments
- Clone Tickets
- Edit Ticket Details
- Edit Privat Notes
- Report Tickets
- Close Tickets
-
Admin Panel
-
FMA 2 App
-
Customer Portal
Last updated:August 5, 2025
About the Automations section
Copy the URL link to this section to share
Inside the Automations section, you can define and monitor your workflow, automate Work place, and define indications and conditions.
What can be configured under Workflows?
- You can view existing workflows
- You can customize workflows
What can be achieved inside Workflow Monitoring?
- You can troubleshoot workflow problems
- You can move tickets to another step if they are stuck for some reason
- You can self-help yourself, before reaching out to Fieldcode Support
What can be configured under Automated Actions?
- You can edit/edit automated actions
What can be configured under Conditions?
- Conditions can be set up and determined according to the project’s requirements. When a ticket reaches a defined condition (status) that you have configured with the help of the monitored field, warning signs and/or critical signs can be triggered for the ticket inside Work place. To decide when a condition should trigger, you configure so-called thresholds.
What can be configured under Indications?
- Indications can be set up and defined according to the needs of the project. For example, if a ticket contains duplicate data and you want to be notified, you can configure an indication.
Was this topic helpful?
0 out of 5 stars
5 Stars | 0% | |
4 Stars | 0% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 0% |
5
Navigation