Fieldcode Manual
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Workflow Errors
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| Error | Explanation | Troubleshooting |
|---|---|---|
| [fieldPath]:Invalid value: [value set enumeration] | The described value set enumeration was excluded for the project and cannot be saved. | Add the value set to the project again and retry or change the configuration of the form/workflow action to a different value set and retry. |
| com.fieldcode.microservice.exception.MicroserviceException: Missing parameter: relationId | A checklist field was added to a form which can be executed without having a reported intervention to relate the checklist field to. | Remove the field from the form or add a render condition in the form to hide it for tickets not having a reported intervention. |
| An unexpected error occurred: org.graalvm.polyglot.PolyglotException: [specific details] | The polyglott script being used throws an exception, the detailed error description shows where exactly. | Fix the exception in the script and retry. |
| resolvedActions - not able to resolve all parameter | An incorrect parameter was used, usually due to typos or undefined parameters. | Fix the parameter and retry. |
| Authentication failed: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 535 5.7.8 Error: authentication failed: authentication failure\n | The action sending an email failed due to an invalid SMTP configuration. | Fix the SMTP settings on Account and/or Project level and once SMTP is tested successfully retry the workflow errors. |
| Required argument 'objectState' missing. | Unknown error cause. | Retry and if that does not solve it please contact Fieldcode Support. |
| Potential loops detected for [event type] event (starting from [destinationFromPath]):[nodes looping] | Your workflow has been repetitively moving between the same nodes more than 50 times within 10 minutes. To prevent an endless loop our system paused the process. | Check your workflow configuration on those nodes and improve your conditions or update the object values causing the loop. Then retry. |
| Missing direct connection link in ticket. | The ticket is not connected to the system for which your interface webhook action is trying to execute. | Check if you selected the correct outgoing mapping in the workflow action or add an executionQualifier to filter for which tickets the action shall be executed |
| Missing ticket reference in ticket | The ticket is does not contain the reference your interface system needs to execute the interface webhook action. | Exclude tickets without reference by adding an executionQualifier to your interface webhook action. |
| Unexpected error! Please try again later! | Unknown error cause. | Retry and if that does not solve it please contact Fieldcode Support. |
| Could not found Metadata. Metadata might have been deleted by the eviction policy. | Due to an unexpected delay in processing the required object data to execute the action was not available. | Retry and if that does not solve it please contact Fieldcode Support. |
| Could not resolve clipboard ticket resources for given ticket. | The "Remove from Clipboard" action was triggered for an object that was not assigned to the clipboard. | Verify the workflow path that the ticket follows. This action should only be executed for tickets assigned to the clipboard. |
| Some actions execution failed! | The object triggered an automated action that includes at least one action that failed during execution. | Check the object’s history to identify which automated action failed and follow up by investigating the cause on the automated action level. |
| Either reason enumeration or data needs to be provided | Either reason enumeration or data needs to be provided | The report will be saved even without having the signature information and the intervention is removed from the FMA. Please skip the error. |