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Version 1.20.1. - 26/06/25
Tracking code validation
Return tracking code validation has been added to the parts return process in FMA. Depending on project configuration, engineers will either see warnings or be blocked from saving when entering duplicate or improperly formatted tracking codes.
Better parts handling
We have introduced an additional option for handling parts. With the help of Fieldcode Support, you can customize parts publishing and unpublishing on the FMA app. You are now able to define which parts are visible to your engineers based on part status.
We’ve also improved our current logic so that multiple unpublish, publish, and reassignment cases align more closely with daily business needs. The plan is for parts published to the FMA application to stay there until the ticket is reported or unpublished, regardless of any updates. This ensures that engineers are seeing all parts assigned to them until the ticket is reported.
For parts that have already been received, ticket removal doesn’t automatically remove the parts. They are remaining on the FMA until reported, unless the ticket with parts is rescheduled to a different person. In that case, we will move ownership of the parts to the new person, who will be responsible for taking all the necessary reporting steps.
Bug Fixes
This update includes general bug fixes and stability improvements to enhance the overall performance and reliability of the app.
Version 1.19.0. - 27/05/25
Add parts from van stock
Engineers can now add parts from their van stock directly to a ticket during customer visits. This feature is available for tenants with a configured part API and provides a seamless way to manage parts in the field. The Add Part button is now accessible on the Parts screen in Appointment Details. When selected, engineers can choose one or multiple parts, set the requested quantity, and add Entry IDs using a barcode scanner. Parts will appear in the app after the next successful sync.
Attach files directly in forms
You can now upload attachments as part of your form submissions. This new component allows you to capture and include files within the form itself, with support for camera, photo library, or file browsing, just like in the standard attachments tab.
New fields added
FMA has been updated to include several previously missing fields. In the part details section, you will now see Entry ID, Stock, and Condition. Additionally, new shipping-related fields have been added under the Shipping Details section, including Address Note, Return Option, Shipping Date and Shipment Condition.
Version 1.18.3. - 05/05/25
Bug Fixes
- Various bug fixes and performance improvements
Version 1.18.0. - 24/04/25
Improved Ticket Linking for Parts
We’ve enhanced how parts are linked to their parent tickets, especially after reporting. Even when a ticket is no longer stored locally, its reference will now remain visible on the related part. You can open the ticket directly from the part details via our new online archive functionality.
Bug Fixes
- Various bug fixes and performance improvements
Version 1.17.0 - 26/03/25
Scan to fill – A faster way to input data
You can now use the scanner to fill in certain fields directly instead of typing. To benefit from those new fields, custom forms must first be created within the Admin panel that include these fields with a scanning function.
Performance Improvements and Bug Fixes:
- We have implemented various bug fixes and performance improvements with this version to speed things up.
- PUDO appointments no longer persist after being visited in FMA
Version 1.16.0 - 27/02/25
Improved barcode scanning capabilities
We’ve optimized FedEx barcode detection for accurate tracking number extraction. The scanner can now also detect and highlight multiple barcodes at once. These enhancements provide greater accuracy and efficiency for your scanning operations.
Improved Sync Status Feedback
We’ve improved the sync experience by providing clear, real-time status updates. Instead of relying solely on the timestamp of the last successful sync, you’ll now see informative messages when a sync is in progress or encountering a problem.
You will now be informed about the following sync statuses (including timestamps):
- Sync Failed: No Network
- Sync Failed: Hardsync In Progress
- Sync Failed: Data Error
- Sync Faled: Account Offline
Performance Improvements and Bug Fixes
Our team has improved the app’s performance and fixed some minor issues, making the app faster and more reliable for you.
Version 1.15.0 - 30/01/25
New diagnosis section
If a ticket contains a diagnosis, we display the results in a new diagnosis section.
Additional Part Fields
We now display the Order number and Order number line item fields inside the FMA app.
“What’s New” menus
We now include a What’s New section where you can check the latest FMA app updates directly.
Fieldcode Manual
We are excited to announce that you can now access the FMA help directly from within the FMA app.
Improved Work Note reliability
We resolved an issue where unsaved work notes would disappear if a call came in or the app was sent to the background. From now on, your notes are kept until you’re ready to save, ensuring no more retyping is needed.