Tip: You can use filters for better results
Version 1.18.0 - 27/05/25
Add parts from van stock
Engineers can now add parts from their van stock directly to a ticket during customer visits. This feature is available for tenants with a configured part API and provides a seamless way to manage parts in the field. The Add Part button is now accessible on the Parts screen in Appointment Details. When selected, engineers can choose one or multiple parts, set the requested quantity, and add Entry IDs using a barcode scanner. Parts will appear in the app after the next successful sync.
Attach files directly in forms
You can now upload attachments as part of your form submissions. This new component allows you to capture and include files within the form itself, with support for camera, photo library, or file browsing, just like in the standard attachments tab.
New fields added
FMA has been updated to include several previously missing fields. In the part details section, you will now see Entry ID, Stock, and Condition. Additionally, new shipping-related fields have been added under the Shipping Details section, including Address Note, Return Option, Shipping Date and Shipment Condition.
Bug Fixes
- We have fixed an issue where the ticket could be reported while the parts assigned to it were not reported (had no usage selected/were not marked as “Not Received”).
- We have fixed an issue with ticket info & history fetching.
Version 1.17.2 - 14/05/25
Bug Fixes
- We have fixed an issue in the form library’s component metadata parsing that caused the app to crash when encountering unhandled or unknown component types
- We have fixed a race-condition issue that could cause app crashes on Appointment details screen while the app was trying to collect navigation data (for logging purposes only)
Version 1.17.0 - 24/04/25
Bug Fixes
- Various bug fixes and performance improvements
Version 1.16.0 - 26/03/25
Scan to fill – A faster way to input data
You can now use the scanner to fill in certain fields directly instead of typing. To benefit from those new fields, custom forms must first be created within the Admin panel that include these fields with a scanning option.
Performance Improvements and Bug Fixes
- We have fixed the SSO login bug that could lead to an app crash in rare cases
- We have improved the SSO login error handling
- We have fixed the navigation bug that could happen after a successful SSO login
- We have fixed a signature bitmap preview loading bug
- We have fixed a dialog width calculation bug on Samsung phones that could lead to app crashes in rare cases
- PUDO appointments no longer persist after being visited in FMA
Version 1.15.1 - 11/03/25
Performance Improvements and Bug Fixes
- We have fixed a bug where the form content would get reloaded on phone rotation
- We have fixed a navigation bug that could cause app crashes after saving the form
Version 1.15.0 - 27/02/25
Improved Barcode Scanning Capabilities
We’ve optimized FedEx barcode detection for accurate tracking number extraction.
Performance Improvements and Bug Fixes
- We’ve fixed several bugs that led to app crashes
- We’ve fixed a bug that caused ANR (application not responding) type errors
- Other minor bugfixes and performance improvements
Version 1.14.0 - 30/01/25
New diagnosis section
If a ticket contains a diagnosis, we display the results in a new diagnosis section.
Additional Part Fields
We now display the Order number and Order number line item fields inside the FMA app.
“What’s New” menus
We now include a What’s New section where you can check the latest FMA app updates directly.
Fieldcode Manual (Android/iOS)
We are excited to announce that you can now access the FMA help directly from within the FMA app.
Bug Fixes
- We have fixed various navigation bugs and improved the navigation logic
- We have fixed a database bug where malformed logs could cause the app to crash
- We have fixed a signature bitmap parcel bug that could cause the phone to run out of memory
- We have fixed a reporting bug where the field values could get mixed up