Fieldcode Manual
Tip: You can use filters for better results
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Latest News
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Quick Start
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Work Place
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- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
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Admin Panel
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- ServiceNow Connection
- Create Test Tickets
- Aliases Usage
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Optimizer Settings
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- Automations Section Explained
- Workflows Usage
- What are Actions in context of workflows?
- What are Guides in context of workflows?
- What are Automations in context of workflows?
- What are Buttons in context of workflows?
- What are Appearances in context of workflows?
- Workflow Monitoring
- Automated Actions
- Conditions Settings
- Indications Settings
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Fieldcode FMA app
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Customer Portal
Last updated:June 27, 2024
How to download ticket data as a excel sheet
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You are able to download available ticket data as a .xls sheet.
Inside the Fieldcode Work Place you can download ticket data from the General tab, Predefined tab, and Expert tab.
To decide which ticket data to download, you have to search or filter for the tickets first!
How to search for tickets | How to filter for tickets | How to expert-search tickets
Then start the download by clicking the download button inside the Ticket Pool (right-top).
Ticket download limitations
- Please note that downloading ticket data from the Dispatch tab is not possible.
- Please also note that your query doesn't contain more than 1000 tickets (eg. by setting a range).
- The ticket download will not be successful if there are more than 1000 tickets within a search query.
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