Fieldcode Manual

Tip: You can use filters for better results

Last updated:June 12, 2025

Downloading ticket data

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You are able to download available ticket data as a excel sheet.
Inside the Work place you can download ticket data from the General tab and Expert tab.

To decide which ticket data to download, you have to search or filter for the tickets first! Learn more:
How to search for tickets | How to filter for tickets | How to expert-search tickets

You can start the download by clicking  on the Download tickets button inside the General tab or Expert tab.
Note: In the General tab you have to open the context menu on the upper-right side first in order to reveal the download button.

The "Download tickets" button in the General tab
The "Download tickets" button in the Expert tab
Ticket download limitations
  • Please note that downloading ticket data from the Dispatch tab is not possible.
  • Please also note that your query doesn't contain more than 1000 tickets (eg. by setting a range).
  • The ticket download will not be successful if there are more than 1000 tickets within a search query.
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