Fieldcode Manual
Tip: You can use filters for better results
-
Latest News
-
Quick Start
-
Work Place
-
-
-
- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
-
Admin Panel
-
- ServiceNow Connection
- Create Test Tickets
- Aliases Usage
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Optimizer Settings
-
- Automations Section Explained
- Workflows Usage
- What are Actions in context of workflows?
- What are Guides in context of workflows?
- What are Automations in context of workflows?
- What are Buttons in context of workflows?
- What are Appearances in context of workflows?
- Workflow Monitoring
- Ticket Automated Actions
- Custom Object Automated Actions
- Conditions Settings
- Indications Settings
-
Fieldcode FMA app
-
Customer Portal
Last updated:September 9, 2024
How to optimize engineer's Timeline
Copy the URL link to this section to share
There are situations in which it can make sense to simply optimize the Timeline of an individual engineer. Compared to a complete optimization (which can be done via the Optimize… button in the Timeline), optimizing an engineer’s Timeline only optimizes the engineer’s Timeline. Optimizing, in this case, means that existing tickets can be placed smarter and all the other advantages of the optimizer concerning the Timeline of an individual engineer.
- Click on the context menu (three dots) button to open the context menu.
- Click on the Optimize engineer’s Timeline button.
- The optimization will start and a popover preview will display what will change for the engineer’s Timeline when you take over the optimization.
- Click on Take over.
Was this topic helpful?
0 out of 5 stars
5 Stars | 0% | |
4 Stars | 0% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 0% |
5
Navigation