Tip: You can use filters for better results
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Latest News
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Getting Started
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Work Place
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- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
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Admin Panel
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Fieldcode FMA app
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Customer Portal
Middle Panel
In the middle section of the Workflow Designer, you can view/edit all workflow paths. You can switch between a list view and a hierarchy view. You can also use the search bar in both views to filter certain paths. In the hierarchy view, you can also zoom in and out.
The context menu of a path gives you the option to retry certain paths, skip certain paths, create new nodes, and remove individual nodes.
List View
The list view gives you a detailed overview of all your workflow nodes in descending order.

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Search field: You can search for individual paths by entering a keyword. Matching results will be displayed directly in the list.
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Add child node button: If you select a node you can an child node under the selected node.
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View switcher: You can change between the list view & hierarchy view.
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Paths column: Displays all paths of your currently selected workflow, in descending order.
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Settings column: Displays all configured settings with icons to help you understand what is currently configured inside a certain node.
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Created at date: Displays you when a selected node has been created.
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Created by column: Displays you who created a certain node initially.
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Last edited column: Displays the last time there has been an edit to this node.
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Node context menu: Gives you the option to retry, skip, create, and delete individual nodes.
Hierarchy View
The hierarchy view gives you a good idea of the structure of your workflow and how the workflow connects.

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Search field: You can search for individual paths by entering a keyword. Matching results will be displayed directly in the list.
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Add child node button: If you select a node you can an child node under the selected node.
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View switcher: You can change between the list view & hierarchy view.
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Node context menu: Gives you the option to retry, skip, create, and delete individual nodes.
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Settings row: Displays all configured settings with icons to help you understand what is currently configured inside a certain node.
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Plus button: Gives you the option to zoom in.
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Minus button: Gives you the option to zoom out.
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Fullscreen button: Gives you the option to enter fullscreen mode.
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