Fieldcode Manual

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Last updated:June 30, 2026

How to complete the reporting phase

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After tapping the Finish button inside a ticket in the appointment phase, it’s time to proceed to the report phase and report the ticket.

  • The reporting consists of two parts, one is the actual report and the second part is the sign-off from the end user to finish the ticket.
  • In the report, the work start and work end times are taken over.
  • You can manually edit times, dates, etc. by tapping the corresponding calendar and time buttons.
  • After that, you fill in if the Intervention has been successful or not. It is always mandatory to fill in a work report, regardless of how the intervention went.
  • Click on the Report summary button to proceed to customer sign-off. The mobile device will enter landscape mode and the customer can sign comfortably.
  • At the end, you click on Submit and Finish to finish the ticket.
The Report phase is usually the last phase of the ticket.
After a ticket has been submitted and finished it will be available for viewing purposes in the Archive section of the FMA app.

How to finish the appointment

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Once the End Working button has been pressed, the Report button will be available.  Press it to begin filling out the report.

Some fields will be prefilled for you, based on when you pressed the Drive, Arrived, Start Working, and End Working buttons.  You can modify this information if needed.

The report can be customized to best meet your specific reporting requirements, so your report may differ from the example below.

Once completed, a Report Summary will be displayed with a signature block where the end user can sign.

reportFMA
Filling out the report
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