Fieldcode Manual

Tip: You can use filters for better results

Last updated:September 25, 2024

How to view archived appointments

Copy the URL link to this section to share

In the FMA app, appointments that have already been processed can be viewed in the archive. Appointments are automatically moved to the archive as soon as they have been completed by the technician or unpublished by the dispatcher. The archive lists all past appointments chronologically, allowing the engineer to access details, even after the completion of an appointment.

Archiving an appointment happens automatically, when a planned appointment is unpublished by the dispatcher or when an appointment is completed. 

  1. From the Home screen tap on Archive.
  2. Select a date and extend the details by tapping on the expand arrow.
  3. Then tap on the appointment, for which you want to view details.
  4. Access the required sections and details.
Viewing archived appointments
Multiple Appointments inside the Online Archive

Please note if you search for tickets that had multiple appointments, only the last appointment inside this ticket displays inside the Archive.

Attachments inside the Online Archive

Please note that you manually have to redownload attachments if you search for attachments in the past inside the Archive.

How to delete archived appointments

Copy the URL link to this section to share

You can delete archived appointments in order to keep your archive clean.
This is achieved by a simple swipe left on the appointment and tapping the delete button.

  1. From the Home screen tap on Archive.
  2. Select a date and extend the details by tapping on the expand arrow.
  3. Then swipe to the left on the appointment, which you want to delete from the archive.
  4. Confirm by tapping the Delete button.
Was this topic helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
5
How can we further improve this topic?
Please provide the reason for your vote. This will help us improve this topic.
Navigation