Fieldcode Manual
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Latest News
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Getting Started
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Work Place
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- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
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Admin Panel
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- ServiceNow Connection
- Create Test Tickets
- Aliases Usage
- Workflows Usage
- What are Appearances in context of workflows?
- What are Buttons in context of workflows?
- What are Automations in context of workflows?
- What are Guides in context of workflows?
- What are Actions in context of workflows?
- Optimizer Settings
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- Automations Section Explained
- Workflows Usage
- What are Actions in context of workflows?
- What are Guides in context of workflows?
- What are Automations in context of workflows?
- What are Buttons in context of workflows?
- What are Appearances in context of workflows?
- Workflow Monitoring
- Ticket Automated Actions
- Custom Object Automated Actions
- Conditions Settings
- Indications Settings
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Fieldcode FMA app
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Customer Portal
Last updated:June 28, 2024
How to use the Dispatch tab
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The dispatch tab lets you look for tickets that are ready for the dispatch process. You can search for tickets and/or filter them by dispatch group. The dispatch tab basically consists of a Ddspatch groups selection drop-down and a search bar, where you can further specify tickets you want to dispatch (e.g. use a ticket reference number or a keyword).
Inside the Work Place to the Ticket Pool → → Dispatch
Purpose of the Dispatch tab:
- Dispatch tab: The Dispatch tab displays your tickets that are ready for the dispatch process.
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