Fieldcode Manual

Tip: You can use filters for better results

The dispatch tab lets you look for tickets that are ready for the dispatch process. You can search for tickets and/or filter them by dispatch group. The dispatch tab basically consists of a dispatch groups selection drop-down and a search bar, where you can further specify tickets you want to dispatch (e.g. use a ticket reference number or a keyword).

Inside the Work place  to the Ticket PoolDispatch

The Dispatch tab
  • Dispatch tab: The Dispatch tab displays your tickets that are ready for the dispatch process with all the most relevant ticket info.
  • You can link the component to other components by clicking the chain button.
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