Fieldcode Manual
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Latest News
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Getting Started
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Work Place
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- Manage Parts
- Assign Partners
- Interaction Buttons
- Workflow Buttons
- Ticket Info and COMS Buttons
- Schedule Tickets
- Edit Ticket Details
- Cancel Tickets
- Remove Tickets from the Ticket Clipboard
- Report Tickets
- Create Intervention Info
- Create Intervention Reports
- Cancel Appointments
- Clone Tickets
- Edit Privat Notes
- Inline Skill Editing
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Admin Panel
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Fieldcode FMA app
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Customer Portal
Last updated:July 25, 2024
How to track the ticket progress
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Tracking tickets is as simple as it gets. When ticket tracking is available for your ticket you should receive an email with a dedicated tracking link.
- Open the email with the tracking link in the email program of your choice.
- Click on the tracking link to be forwarded to the Customer Portal website.
- You should be able to access Customer Portal website which contains the ticket progress on your desktop or mobile device.



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