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Category - Best practices

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How to use the Interaction buttons

  • Categories: Best practices
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How to use the Workflow buttons

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What is the Communications button (COMS)?

  • Categories: Best practices
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How to use the Email button (Workflow)

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How to use the Comment button (Workflow)

  • Categories: Best practices
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How to use the Ticket info button (Workflow)

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How to use the Remove Pending button (Workflow)

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How to cancel a ticket (Workflow)

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How to assign/unassign tickets to partners

  • Categories: Best practices, Best practices
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How to schedule tickets

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