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Ticket statuses and symbols

  • Post author:Ralph
  • Post published:March 9, 2022
  • Post category:Quick Explanations/Ticket Pool

Ticket statuses Copy the URL link to this section to share The ticket goes through different statuses until being resolved. You can check the default statuses below.If your company demands…

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Ticket colors explained

  • Post author:Ralph
  • Post published:January 10, 2022
  • Post category:Quick Explanations/Timeline

Ticket colors explained Copy the URL link to this section to share Tickets have different colors in the Timeline. Each color has a different meaning.Non-execution risks (possible delays) and execution delays (delays) are…

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