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How to use the Partner Portal

  • Post author:Ralph
  • Post published:April 13, 2023
  • Post category:Access

How to use the Partner Portal Copy the URL link to this section to share You can enable the Partner Portal functionality by toggling the Partner Portal toggle inside Partner…

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How to configure partners

  • Post author:Ralph
  • Post published:March 14, 2023
  • Post category:Admin Guide/Partners

How to configure partners Copy the URL link to this section to share Partners can be divided into different main groups: Account Partners, Cooperation Partners, and System Connection partners.Account Partners are a…

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How to add & edit cooperation partners

  • Post author:Ralph
  • Post published:March 13, 2023
  • Post category:Access

What are cooperation partners? Copy the URL link to this section to share Cooperation accounts typically assist the origin account with ticket services on the field (usually under a subcontract).Cooperation…

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How to use the ticket clipboard

  • Post author:Ralph
  • Post published:January 27, 2023
  • Post category:Best practices

How to use the Ticket Clipboard tab Copy the URL link to this section to share In the Ticket Clipboard, tickets can be temporarily stored that either still require a…

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How to assign/unassign tickets to partners

  • Post author:Ralph
  • Post published:January 17, 2023
  • Post category:Best practices/Best practices/Specific Knowledge

How to assign tickets to partners Copy the URL link to this section to share You have three different options to assign a partner inside the Fieldcode Work Place. You…

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Contractor management

  • Post author:Ralph
  • Post published:August 12, 2022
  • Post category:Feature Guides

Contractor Management Copy the URL link to this section to share Our multilayer functions ensure full visibility in order to provide service quality at the highest standard, whether you deliver your…

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How to add & edit partner accounts

  • Post author:Ralph
  • Post published:April 29, 2022
  • Post category:Access

What are Partner Accounts? Copy the URL link to this section to share Partner accounts typically assist the regular account with ticket services on the field (usually under a subcontract…

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How to establish a system connection

  • Post author:Ralph
  • Post published:February 23, 2022
  • Post category:Interfaces

How to establish a system connection Copy the URL link to this section to share Recommended for advanced users System connection setup doesn't require a developer to be involved -…

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How to use the Ticket Clipboard tab

  • Post author:Ralph
  • Post published:January 4, 2022
  • Post category:Explanation of tabs

How to use the Ticket Clipboard tab Copy the URL link to this section to share In the Ticket Clipboard, tickets can be temporarily stored that either still require a…

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