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What can be done in the ticket pool?
Inside the ticket pool, you have a lot of options to operate with tickets. We will have a look at those actions in the following sections.
Functionalities inside the ticket pool include:
- How to customize the ticket pool
- How to interact with tickets
- How to filter for tickets
- How to search for tickets
- How to expert-search for tickets
- How to link & unlink components together
- How to download ticket data as a .xls sheet
- How to copy filters/queries to colleagues
- How to email filters/queries to colleagues