Typical engineer routine
Engineer routine Copy the URL link to this section to share When you resolve tickets on the field you usually will follow some kind of routine. We would like to…
How to download the mobile app
App Download Copy the URL link to this section to share As an engineer working on tickets you should first download and install our mobile application. Our apps are suited…
How to publish tickets to engineers
Publishing Copy the URL link to this section to share Publishing behaviour Publishing behaviour is configured in Fieldcode admin panel under Dispatch -> Groups Scheduled tickets can be published to…
How engineers interact with Fieldcode
Who is the engineer? Copy the URL link to this section to share The engineer resolves tickets on the field. He is responsible for the problem solution of the ticket…